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About Me

About Me

Let me tell you a little about myself

Hello! My name is Melanie White. I am an Employment Consultant, also referred to as a Career Development Facilitator. Basically I work all angles of helping people get back to work. I have sent people to school for retraining. Helped disadvantaged low-income individuals find jobs to match their needs. Helped former offenders gain the resources they need to find jobs. I have also worked/work in many reemployment programs ran by the State of North Carolina.



Career Development

As a Career Development Facilitator I am constantly striving to learn new ways to better serve my customers in their transition to a new job. This includes but is not limited to gaining my Global Career Development Facilitator credential.

Learning

I enjoy learning new things. I am currently working to better improve my working level Spanish. I am learning some basic HTML coding. I am also learning a few phrases in German if I can ever get the pronunciation right.

Hiking

In my free time I enjoy taking advantage of Western North Carolina’s temperate climate and wonderful views by going hiking.

Career

See where it all started

  • July 2009

    My Humble Beginings

    Started with NC Employment Security Commission (ESC) as Employment Consultant

  • 2009-2011

    Training with ESC

    Disability Awareness Training (Aug.'09), Regional Claims Training (Dec.'09), Disability Awareness Training & Intro to Workforce Plus(March'10), WIA Regional Training Session for Region VI (July'10), Survival Mode Serving the Hard to Serve Training (Aug.'10), Triangle South Workforce Development Pipeline Training (Oct.'10), Employer Relations Training (Jan.'11), FNS E&T Training (May'11), FNS E&T Joint Training Session (July'11)

  • Nov. 2011

    Officially work for NC Dept. of Commerce/Division of Workforce Solutions (DWS)

    ESC merged with the Dept. of Commerce. ESC employees working in local offices were incorporated under The Division of Workforce Solutions (DWS)

  • 2012-2015

    Training with DWS

    United Way Rising Leaders Program (Oct.'11-May'12), Customer Service Workshop (Feb.'12), EUC ERI Training Training (April'12), Workforce Development Partnership Conference (Oct.'12), Mountain Area Case Management Training (Nov.'12), Customer Service Works Basic Employment Services Training (Dec.'12), Best Practices,Benchmarks,Integrated Service Delivery Training (Jan.'13), The Poverty Simulation Seminar (March'13), Customer Service Works Training (April'13), GeoSol Virtual One-Stop System Training (June'13), LMI Training (Sept.'13), TAA/RTAA Training (Dec.'13), Regional TAA/RTAA Training & State TAA Training(Dec.'14), FOI Training (Feb.'15), Leading at all Levels Training (April'15), Facilitating Career Development Class (Jan.'15-May.'15)

  • G.C.D.F.
    and more
    Adventures!

Portfolio

My Skills

Managing NC State/Federal Reemployment Programs

Workforce Investment Act (WIA), Trade Adjustment Act/Reemployment Trade Adjustment Assistance (TAA/RTAA), Food and Nutrition Employment and Training Program (FNS E&T), Emergency Unemployment Compensation/Eligibility Review Interview EUC/ERI, Employment Assessment Interview (EAI), Reemployment Eligibility Assessment(REA)

Customer Service

Greet customers/Answer phone/Deliver center orientation. Data analysis/entry into various systems (claims, job seeking, word, excel, etc.). Assist customers in searching for jobs that meet their needs and abilities/Refer customers to jobs. Assist participants and other customers with preparing resumes. Make appropriate referrals to partner services. Schedule customers for workshops and appointments. Screen and forward phone calls as appropriate

Claims Analysis

Analyze and decipher unemployment claim information. Correct and interpret unemployment claimant’s problems with claim.

Computer

Enter intake information into NCWorks and other computer systems. Create spreadsheets, form letters, powerpoint presentations, reports, and handouts. Proficient in using Microsoft Office Suite, Apple iMac OS system to include proficiency in Pages and Numbers. Manage and coordinate office events calendar and personal Email.

Customer Learning

Create and present workshops on reemployment topics, one-on-one job coaching, and/or administer assessments.

Language

Ability to Speak limited working level Spanish.

Contact Me

Drop me a line and I'll get back to you!